To successfully apply credit notes to an invoice, follow the below steps
- Login to Moon Invoice
- Click on Sales > Invoices
- Click on any invoices.
- Click on show more option > Credit Note
- You will find two options for credit note: Create New and Apply Existing
- Click on ‘Applying existing credit note option’
- Click on the Credit Note series> Moon CR 1 to get the available list of existing credit notes to apply to the invoice successfully.
- Select the credit note that you wish to apply and click on save.
- Credit note will be successfully applied to the invoice and the balance amount will reflect as due for payment.