Moon POS allows customers to create and use Credit Notes for their customers.
When the customer returns the merchandise to the supplier or seller of the merchandise in case the product is damaged or expired, a letter of credit will be issued. It is issued to the customer or buyer of the merchandise.
Credit notes can be used to pay for future purchases for this particular customer. It is only valid when the invoice is issued. It can be seen as a negative invoice. Generally, users only issue credit notes when they cannot refund an invoice that has already been issued.
Steps to generate Credit Note: -
When the customer returns the merchandise to the supplier or seller of the merchandise in case the product is damaged or expired, a letter of credit will be issued. It is issued to the customer or buyer of the merchandise.
Credit notes can be used to pay for future purchases for this particular customer. It is only valid when the invoice is issued. It can be seen as a negative invoice. Generally, users only issue credit notes when they cannot refund an invoice that has already been issued.
Steps to generate Credit Note: -
- Expand the Sales section from Main menu and Select Credit Notes.
- Click on + icon to create a Credit Note
- Enter details like Customer, Subtitle if needed, Task, and the Rate.
- After entering the required information, save it and it will be auto-selected as unused.
Once you have saved the Credit Note, you can use it
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