FAQ: What to Do If the Moon Invoice App Is Running Slow

If you're experiencing slowness while using the Moon Invoice app, try the following troubleshooting steps to improve performance:

1. Check for App Updates

Ensure you're using the latest version of Moon Invoice. If not, visit the Microsoft Store or Apple App Store and update the app.

2. Restart Your Device

Sometimes, a simple reboot can resolve temporary system or app-related issues.

3. Close Unnecessary Background Apps

Running multiple apps at once can slow down your system. Close any programs you're not actively using.

4. Disable a Firewall 

Firewalls can sometimes block or slow down app functions. Temporarily disable your firewall to check whether it improves the app’s performance (Note: ensure you re-enable it afterward).

5. Check Internet Connection

A stable and fast internet connection is required for some app features to run smoothly. Restart your modem/router if needed.

6. Disable Antivirus or Firewall Temporarily

Sometimes, antivirus software or firewalls may interfere with the app. Try disabling them temporarily to check if performance improves (be sure to re-enable afterward).

7. Free Up Disk Space

Ensure your device has enough free storage. Low disk space can impact app and system performance.

8. Contact Us

If none of the above steps work, please reach out to our support team at support@mooninvoice.com for personalized help.

                                                                                                                                               - Moon Invoice