What is the System Default Email?

The System Default Mail Server in Moon Invoice refers to the email app set as default on your device, such as Apple Mail, Gmail, or Outlook. The Moon Mail Server is Moon Invoice’s built-in email service. You can choose either option based on your preference.

 How does it work?

For Mac, troubleshooting steps (If you still face issues):

1. Log out of your Apple Mail app, then log back in.
2. Send a test email directly from the Mail app to ensure it is functioning properly.
3. Check your Sent and Outbox folders. If emails are stuck in the Outbox, try resending them manually.
4. Ask your customer to check their Spam or Junk folders in case the email was filtered.
5. Add your own email address in the CC field to verify if the email was successfully delivered.
6. Go to Settings > Mail > Accounts, tap your email account, and check if your password or server settings need to be updated.

For iOS, troubleshooting steps (If you still face issues):

1. Go to Settings > App > Mail > Default Mail App and ensure the correct app is selected.
2. Log out of your email account and log back in from Settings > Mail > Accounts.
3. Send a test email directly from the Mail app to ensure it is functioning properly.
4. Check your Sent and Outbox folders. If emails are stuck in the Outbox, try resending them manually.
5. Ask your customer to check their Spam or Junk folders in case the email was filtered.
6. Add your own email address in the CC field to verify if the email was successfully delivered.
7. Ensure your email account is properly configured and active under Settings > Mail > Accounts.

For Windows, troubleshooting steps (If you still face issues):

1. Go to Settings > Apps > Default apps, and under Email, check that your preferred email client is selected.
2. Open the default email app (e.g., Outlook or Mail), and send a test email to ensure it's functioning properly.
3. Check your Sent Items and Outbox folders. If emails are stuck, try sending them manually.
4. Ask your customer to check their Spam or Junk folders in case the email was filtered.
5. Add your own email address in the CC field to confirm the message was delivered.
6. In your email app settings (e.g., Outlook > File > Account Settings), verify that your account is set up correctly and that no password or server errors are present.
7. Restart your system after updating any settings to ensure changes take effect.

For Android, troubleshooting steps (If you still face issues):

1. Go to Settings > Apps > Default apps > Email app, and ensure the correct email app is set as default.
2. Open your email app (e.g., Gmail, Outlook) and send a test email to verify it's working correctly.
3. Check your Sent and Outbox folders. If any emails are stuck, try resending them manually.
4. Ask your customer to check their Spam or Junk folders in case the email was filtered.
5. Add your own email address in the CC field to confirm the message was delivered.
6. Go to Settings > Accounts, select your email account, and ensure sync is enabled and your credentials are up to date.
7. Restart your device after applying any changes to refresh the system settings.