I don’t have a User ID or Password

Your merchant account may not be activated yet. Contact mSwipe Support or your onboarding representative.

I cannot find the Client Code

Check:

• Welcome Email.
• Merchant Portal.
• mSwipe Support.

I cannot find the Terminal ID

Check:

• Merchant Portal.
• POS Device Information.
• Welcome Email.
• mSwipe Support.

Login Failed

Check:

• Verify User ID and Password.
• Check for uppercase/lowercase characters.
• Reset the password if required.